Hurricane Sandy is expected to batter the NorthEast region, with experts predicting widespread power outages and massive flooding. To prepare for such a disaster, major cable companies such as Cablevision, Time Warner Cable (TWC), Comcast, and Verizon FiOS are doing everything they can to protect their networks from the rapidly approaching storm.
TWC and Comcast, two of the most dominant cable providers in NorthEast region, has been rescheduling routine and new installations. In addition, Comcast is firing up its backup generators and stocking up other supplies at its facilities—as well as coordinating with the local power companies and local and state emergency departments to minimize any damage Hurricane Sandy may inflict.
“Comcast is preparing for the storm and is ready to support our customers by responding quickly to any impact it may have on our service. We are taking incremental measures to ensure we are best equipped to manage this storm while keeping the safety of our employees and customers a top priority.” stated Comcast spokeswoman Jenni Moyer.
Comcast’s service territory covers Washington, D.C. to Boston, areas which are likely to be impacted by Sandy. According to Moyer, Comcast will be calling customers in areas likely to be hit by Sandy to notify them about the preparation being done for the storm and how they can stay informed about outages in their area. Subscribers can either receive text messages about outages, or look online at comcast.com/alerts.
TWC spokesman Alex Dudley said that Time Warner Cable’s priority is the safety of its employees, the community at large, and the expedited repair of any damage caused by Hurricane Sandy.
“Technicians, trucks and other equipment are being strategically placed to ensure that we are able to respond to issues as rapidly as it is safe to do so. The overwhelming imperative is to make sure that our employees remain safe throughout the storm,” Dudley added.
Verizon emailed their FiOS subscribers on Sunday, notifying them about their hurricane preparation plan. FiOS TV subscribers who turned on their TV this morning received an on-screen alert about Sandy, explaining what was being done in preparation for the coming storm. Verizon also contacted its technology vendors and communications equipment partners ahead of time “so that critical communications equipment and supplies can be prioritized, stocked and shipped expeditiously.”
“Cablevision is prepared for Hurricane Sandy, and will provide up-to-the-minute information to our customers at Optimum.net. In the event of storm-related impacts, we will work as quickly as possible to assess damage and complete any necessary repairs to our own facilities and in cooperation with local utilities,” said spokesman Jim Maiella.