Time Warner Cable (TWC) has announced reinforcements to help mobile device owners in New York who don’t have power or Internet access because of Hurricane Sandy. In response to the emergency, TWC has deployed multiple vehicles outfitted with Wi-Fi access points and charging stations into areas of New York City as of yesterday. The vehicles would allow any smartphone, tablet, or laptop user to charge their device and access a 4G Wi-Fi connection to get online.
The emergency Wi-Fi and charging station vehicles will continue to make other stops in other TWC service areas today, in order to help as many affected New Yorkers as possible. New Yorkers can check to see if the vehicles are coming to their neighborhood by following TWC’s Twitter feed.
In addition, TWC retail outlets in Staten Island and the Queens Center Mall are letting people come in to recharge their mobile devices. Every TWC retail store in and around New York City are currently open except for 2 stores; one which is located on East 23rd Street in Manhattan and the other in Mt. Vernon, NY.
“Our extensive preparations for the storm, in addition to the incredible work of our employees, allowed us to maintain service for the majority of our New York City area customers,” said TWC regional NYC VP John Quigley. “For those customers who lost service during the storm, we have been and will continue to work diligently to restore services as quickly as possible.”
In the meantime, TWC customers can stay informed on the latest repair updates by checking out the TWC official site or mobile site.