In an effort to upgrade its current service offerings for both residential and business customers, Time Warner Cable (TWC) has unveiled the grand opening of their National Data Center East on its Charlotte campus, which cost around $82 million to complete. It is the 2nd nationwide data center for the company, which was part of last year’s planned expansion project.
“The latest IP technology housed in this building gives Time Warner Cable the capability and flexibility to focus on delivering services in line with our vision of bringing our customers the 4 Any’s – any content to any device, anywhere at any time,” states Carol Hevey, executive VP of Operations for Time Warner Cable East. “Locating one of just two national data centers in Charlotte emphasizes TWC’s commitment to the Charlotte area and a commitment to provide the latest and best technology to our customers.”
Now that the data center is open for operations, it will be hosting the applications that support TWC’s vast email network, manage and maintain the billing records of more than 15 million subscribers, and provide all backend applications that the entire Time Warner Cable employee base depends on.
“Time Warner Cable serves customers across 29 states and this National Data Center provides the management and support for all Time Warner Cable products and services including WiFi, High Speed Data, Voice, TV services on smart devices and Intelligent Home among others,” noted Jim Ludington, TWC’s executive VP of national network operations and engineering. “In addition, the building is strategically designed to double in equipment size to accommodate future growth.”
TWC’s new National Data Center is a 178,000 square foot building that houses 1,600 racks of technical equipment and four dedicated data halls occupying enough square footage to dwarf several houses (each data hall is 12,000 square feet). The other facility, which is a four-story 103,500 square foot building, is dedicated for administrative purposes.
The opening of this data center has added 225 new jobs in Charlotte. In addition, both buildings will be seeking Silver LEED certification, which should help minimize the facilities’ ecological impact in the community.